IT support for your business

We will conduct a brief assessment of your information system to determine its current state and provide our recommendations. The audit involves the following steps:

• Gathering information about the existing IT infrastructure and compiling a comprehensive list of its components.
  
• Evaluating the software and hardware solutions in use in terms of their alignment with business processes and efficiency.
• Checking access controls, risks, and vulnerabilities.
• Analyzing the needs and opportunities for system optimization.
• Developing recommendations for changes to the IT infrastructure.

During the process, the participation of your staff member with knowledge of the equipment and software used by the company will be necessary.

If you are not yet our client, we will sign a non-disclosure agreement before commencing the audit.

You can submit a request for an audit here

If you have a network, you likely have a server. Perhaps you don't have one but need it, or you need to upgrade or replace it. We provide and service servers in any configuration, at any stage. For example:

• Provide recommendations for server placement in your premises or a data center.
  
• Deploy and configure physical servers and virtual machines.
• Offer rental services for cloud and physical servers located in our data center.
• Take over and migrate existing server solutions.
• Configure backup and emergency recovery systems.
• Restore data and system functionality in case of emergencies.
• Maintain web projects and administer email servers on your domain.

We configure the local network of your enterprise, including all necessary switching equipment. We organize both wired and wireless connections.

We establish VPNs to provide remote employees with access to the local network and all essential corporate tools without compromising security.

If needed, we segment the local network for different user groups with varying levels of access to equipment, programs, or data.

We maintain the network's operational status and troubleshoot any issues that arise during operation.

We deploy standardized workstations running on the Windows OS.

We ensure the implementation of rules and restrictions outlined in the company's policies. Employees cannot use work computers for personal purposes and install third-party programs.

We provide remote support, offer guidance, and address issues upon employee requests.

We offer remote workstations based on Windows. A virtual computer fully hosted in the cloud, accessible from any device, from anywhere in the world.

If needed, we supply, configure, and support end-user hardware for both office and remote work.

We investigate the possibilities of accessing the company's information resources and analyze security rules.

Optimize the processes of granting access to reduce the risk of data loss or leakage.

Configure data backup processes for business-critical data.

Install systems controlling data and preventing unauthorized access to crucial information.

Develop rules for safe handling of information and provide them to employees in the form of instructions.

We develop a monitoring system tailored specifically to your enterprise, taking into account the equipment, programs, workload, and availability requirements.

Configure email or messenger notifications. Maintain systems in an up-to-date state and make changes and additions as needed.

If a malfunctioning element is under our maintenance, we respond to monitoring signals and address any issues that arise.